Legal Operations is the function within the office of the general counsel that takes responsibility for efficient and effective delivery of legal services for the corporation. Dedicated legal operations staff focus on optimizing how people, processes, and technology are deployed, leveraging data to inform decision-making and performance management.
Leading Practice in Leveraging the Legal Operations Function
The legal operations function is most impactful when the head of legal operations is part of the general counsel's leadership team. Because the legal operations role is focused on continuous improvement and driving innovation, conspicuous backing by the general counsel is critical to advancing the changes that legal operations leaders carry out at the general counsel's behest.
Additional Reading About Corporate Legal Operations
Legal Ops Can Transform the Practice of Law, but Only if Everyone Embraces It
Article in the ACC Docket featuring GC Perspectives
Legal Operations: Leading Practices in Implementing Strategy, Leading Change and Advancing Law Department Excellence
Profiles of 11 legal departments leveraging legal ops functions
Legal Operations 101; A Blueprint for Modern Legal Departments
Advice on setting up a legal operations function