Samantha Frasso, Director, Business Manager, TIAA
Samantha Frasso is business manager and operation’s lead with TIAA’s Advocacy and Oversight team. Ms. Frasso’s time spent teaching middle and high school science prepared her well for her current role as long-term planning, goal setting and tracking, and communication skills learned in teaching easily translated to operations and project management. In her work, Ms. Frasso strives to create better efficiency and workflow. She manages the newly created TIAA Outside Counsel Preferred Program. As a member of the COO team, she is responsible for project management, metric design and data analysis, departmental budgeting, vendor management, and departmental communications.
In addition to her role within A and O, she is passionate about her volunteer service at TIAA. Formerly the co-lead of the NY Chapter of the Diverse Abilities Employee Resource Group, she now co-leads the Physical Accessibility Committee for the same group. As someone who identifies as disabled, she believes in empowering and supporting employees with diverse abilities. Additionally, she serves on the TIAA Volunteer Council Education sub team.
Ms. Frasso earned a BS from Salve Regina University and an MA from William Patterson University.
Vanessa Lozzi, Senior Legal Technology and Litigation Support Administrator, Flagstar Bank, FSB
Vanessa is assistant vice president and senior legal technology and litigation support administrator with Flagstar Bank, headquartered in Troy, MI. She earned her BA from Adrian College and also has a Paralegal Certificate. Ms. Lozzi is a member of the State Bar of Michigan, Paralegal Section, International Legal Technology Association (Relationship Coordinating Team Member and Corporate Project Planning Committee), and ACC Legal Operations. Her background and expertise is unique and diverse. She has worked in both the law firm and in a law department environments. Having this experience brings value to the attorney-client relationship and allows her to understand both sides of the business model. In addition, she has extensive training and knowledge as a paralegal, as well as understanding the technological aspects and challenges the legal industry faces today. Ms. Lozzi has the confidence and ability to manage the legal issues while comprehending and understanding the technical side of the coin which allows her to interface with the IT department. In her current role she responsible for many high level cases, projects, reports and vendor relationships. She is also the administrator for the legal department’s software and other technologies.
Lisa Ripley, Director - eDiscovery and Information Governance – Legal, Oracle
Lisa Ripley is the director of eDiscovery and Information Governance at Oracle. As a peer leader of the Legal Operations team at Oracle, Ms. Ripley has built best practice eDiscovery and Information Governance programs.
She was previously in the Oracle Global Information Security organization. Prior to Oracle, she was the global manager of eDiscovery for Sun Microsystems. Ms. Ripley has a cybersecurity, investigative, legal, and technical background.
Ms. Ripley graduated from the University of Washington and has a MSIT from Regis University. She also has a CISSP (Certified Information Systems Security Professional) certification.
Mike Russell, Lean Leader - Legal Operations,Trane Technologies
For 25 years, Mike Russell has built teams and designed systems to continually improve legal operational efficiency and value. Mr. Russell is a frequently referenced author and speaker firmly entrenched at the intersection of law practice, technological innovation, and business process expertise in legal service delivery, where he currently lead operations and process excellence for the Trane Technologies (formerly Ingersoll Rand) Global Legal Department.
His journey also includes advising the visionary Clearspire along with nearly 15 years as director, strategic legal Technology for Liberty Mutual Insurance Enterprise Legal Services - transforming a corporate legal department of ~2,000 professionals across 70+ locations with $1B+ managed legal spend.
Early in his career as a customer-centric technical strategist, Mr. Russell focused on infrastructure and knowledge management delivery while serving as IT director for two large law firms (Spencer Fane and Wallace Saunders), as well as working as a regional technologist for the U.S. Department of Transportation Federal Highway Administration, and database vendor Informix (IBM) technical support & QA teams.
He is certified and experienced across multiple disciplines & technologies, including Asbestos Claims Management (PACE/KCIC), Lean Six Sigma, Cisco, Citrix, eDiscovery (enCase/Relativity), Documentum, GDPR, iManage, Microsoft SharePoint/Servers/Tools, Mitratech, Oracle, Tableau, and numerous other ELM/eBilling/Matter Management and Workflow tools.
Kim Tobin, Supervisor, Legal Operations, Coverys
Kim Tobin is the supervisor of legal operations at Coverys, a healthcare education and medical professional liability insurance company. She is responsible for process analysis for legal operations. Ms. Tobin and her team manage the Legal Department’s work flow and the intake of requests for Coverys’ business units seeking legal review. In addition, she also facilitates the Governance Committee and the numerous Coverys Subsidiary Board and Annual Meetings. Her areas of expertise include legal operations, corporate governance, training, budget planning, and matter management.
Prior to joining Coverys, Ms. Tobin worked at Commonwealth Automobile Reinsurers as a paralegal and docket clerk, and was previously employed by Manulife and Prudential.
Ms. Tobin is an active member of the ACC Legal Operations Group, and she recently served as chair of the ACC Legal Ops Internal Resource Management Group. She is also an active member of the Society for Corporate Governance, Massachusetts Paralegal Association, and National Federation of Paralegals Association.
Ms. Tobin received her Paralegal Certificate from Northeastern University and her Executive Office Assistant Certificate in Business Administration and Management from Katharine Gibbs School.
Staci Van Der Snick-Novack, Manager-Legal Operations and Development, McDonald's Corporation
Staci Van Der Snick-Novack is manager of legal operations and Development for McDonald's Corporation. She has been employed by McDonald's for 19 years and in her current role for 4 years. Ms. Van Der Snick-Novack is responsible for the day-to-day operations and professional development of the 300+ global legal department employees with approximately 180 located in the new Chicago headquarters. In her operations role, she has managed department/team budgets, built an outside counsel resource site to include a basic bill tracking tool and a global resource center where communication information is housed for all teams/markets and Legal employees. She managed the headquarter move for the department, facilitated training sessions, organized multiple department meetings to include global members and built a department-wide professional growth program that consists of volunteer internal shadowing and project opportunities for employees at all levels.
Her prior experience consists of being a paralegal and handling Workers' Compensation claims, managing Subrogation and customer Tort claims for McDonald's. Prior to McDonald's, she was employed by a large law firm where she handled customer claims for a large retail store, which included interviewing witnesses and completing store investigations, medical malpractice claims, and some real estate closings.
Ms. Van Der Snick-Novack is the current co-lead of the Internal Resource Group for ACC Legal Ops. She has volunteered with several Pro Bono programs within her Legal Department. She enjoys volunteering with her family at her local Ronald McDonald House and helping seniors and low-income families through the Humanitarian Service Project.
She earned her BA from Northern Illinois University, holds a Paralegal Certificate from Roosevelt University, held a certification in subrogation, and is continually developing herself by attending classes, reading books, or volunteering with organizations such as ACC.
Aaron Van Nice, Vice President, Legal Operations, ADM
Aaron Van Nice is currently vice president, legal operations for Archer Daniels Midland Company (ADM) and is responsible for the technical, financial and operational/administrative processes of the Legal, Compliance, Government Relations departments. This includes driving efficiency and improvements in reporting, ebilling, contract management, workflow automation, and outside counsel spend management. In addition to managing operational processes, he is responsible for strategic planning, goal setting and other key initiatives for the Legal Department.
Prior to joining ADM, he was director, legal operations at Baxter Healthcare Company. At Baxter, Mr. Van Nice was responsible for all Legal and Compliance operations reporting to the general counsel. Prior to joining Baxter, he was the director of legal operations for Merrill Lynch & Co., where he was responsible for managing the implementation and usage of end users solutions for matter, document, and knowledge management, as well as other processes such as vendor management and ebilling. Before Joining Merrill Lynch, he was a manager in the Strategic Legal Solutions practice group at Deloitte, helping clients assess and implement operational and technology improvements.
Mr. Van Nice has a degree from the University of Iowa and is a certified public accountant.
Daniel Young, Operations Manager, Boston Scientific Corporation
Daniel Young is operations manager for Boston Scientific’s Global Legal Department. With a team of five, he manages several work streams from technology, day to day operations, policy and procedures, internal and external firm and third-party business relationships, along with working closely with the finance team to manage legal spend. His team has led several process improvement initiatives from implementing a new electronic billing & matter management system to rolling out a new document management tool, and the latest, kicking off an outside counsel convergence initiative.
Prior to his current position, Mr. Young was a sourcing manager supporting professional and legal services. In this position, he managed third party relationships, conducted project bids, negotiated agreements, and informed his stakeholders of industry trends and benchmarks.
He is co-leading the ACC Legal Ops Metric & Analytics Interest Group and helps to facilitate other ACC conference sessions. He volunteered at Project Citizenship to help immigrants apply for their citizenship. He has led the LGBT employee resource group helping to great a diverse, inclusive work environment across all of our global locations.
Mr. Young earned his BS from Cleveland State University.