Available On-Demand - Publication Date: 10/10/2024
76 minutes
Overview (Program Summary)
There are two powerful, previously-unspoken truths about the dating game between law firms and clients revealed by the single largest RFP in legal history for over $330M of annual spend. First, there is no relationship between law firm cost and technical work quality. And second, the wooing of clients through business development and pitches is as shallow as the average Tinder profile.
This session will dig into shocking objective data and disappointing date-night anecdotes, and share the practical principles legal departments, legal operations teams, and law firms should apply in order to form harmonious, long-lasting relationships.