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The Association of Corporate Counsel (ACC) is the world's largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private-sector organizations around the globe.

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2024 Law Department Management Benchmarking Survey

ACC and Major, Lindsey & Africa (MLA) are pleased to share the 2024 Law Department Management Benchmarking Report. This report, designed for in-house professionals, provides valuable insights into legal department operations. Based on responses from 421 legal departments in 24 industries and 32 countries, it offers key benchmarks for assessing performance in these critical areas:

  • Section 1. Headcount and Structure – The Foundation of Your Legal Department
  • Section 2. Cost Management – Optimizing Legal Spend
  • Section 3. Workload Allocation – Streamlining Your Workflow
  • Section 4. Legal Technology Adoption – Embracing the Digital Revolution
  • Section 5. Optimizing Legal Services – Law Firms, ALSPs, and Fee Arrangements
  • Section 6. Diversity, Equity, and Inclusion – Building a More Equitable Legal Ecosystem

Download 2024 Executive Summary

Review a summary of the latest trends in financial and operational metrics
Purchase 2024 Full Report

Extensive benchmarking report with key data on legal department staffing, spending, work allocation, and more
Learn How to Apply the Results

Get a bottom-line analysis of your legal department performance and how you compare against your peers

Custom Benchmarking Reports

We understand that for a more valuable benchmarking analysis you will need the data only among a clearly defined apples-to-apples peer group combining multiple organization parameters. With a custom report, you can define the population to compare against and we provide a tailored report that more closely matches your benchmarking needs.

Benchmarking reports can be customized to your organization's peer group based on:

  • Company revenue (total gross annual in US dollars)
  • Industry (based on standard industry codes)
  • Company type (public, private, non-profit)
  • Geographic location (country or global region)

Review a sample custom benchmarking report*:          Download Sample Report

To request a custom report and for pricing information, please email research@acc.com.

Frequently Asked Questions

  • How can I use the benchmarking data in my department?

    ACC Research has partnered with Smarter Law Solutions to offer a free benchmarking consultation for ACC members. Our benchmarking reports help legal departments to establish where they currently are relative to their peers, but Smarter Law analysis takes the next key steps by showing what these results mean and how they can be improved in tangible, practical ways. The consultation involves a 1-hour phone briefing and delivers a high-level report of the next steps to take in optimizing department cost, headcount, and legal coverage. Learn more by visiting www.acc.com/smarterlaw.

  • What population does the benchmarking report cover?

    The benchmarking report includes data from 421 legal departments in 32 countries. Review the free executive summary of the report for complete information regarding the methodological scope and population demographics.

  • What metrics are included the report?

    Review the free executive summary to explore the benchmarking metrics included covering the areas of staffing, spending, work allocation, law firms usage, and diversity and inclusion. A detailed list of the metrics reported in the full benchmarking report, with relevant calculations, is available here.

  • What data is included in the full report?

    Click on the "Purchase 2024 Full Report" card above and review the product description at the bottom of the online store page. The report's table of contents and full list of tables and figures are available by clicking on the link in the product description section.

  • How do I access my purchased report?

    You will receive a confirmation email containing a link to your purchased report. You may also download your report from the "My Downloads" section in your ACC online account. Follow these simple instructions to download your report from your online account.

  • Who do I contact if I need assistance?

    If you have any questions related to the content of the report, please email research@acc.com.

    If you experience any technical difficulties during the purchase process, please email web@acc.com.

  • Can I access benchmarking reports from previous years?

    Yes. Visit our benchmarking reports archive page to review benchmarking reports from previous years.

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