Increasingly, law departments are responsible for more than just practicing law — they are also responsible for efficient and fiscally responsible operations. Managing costs, reducing risk, and improving productivity are all priorities for corporate counsel because law departments are being evaluated against the same standards as other departments within their companies. To meet this challenge, law departments need new tools for measuring value and results. This session shared best practices on using metrics to manage or control costs, evaluate outside counsel performance, increase efficiencies, and communicate the value of the law department to company management.