Through outsourcing, law departments can save money, improve law department productivity (and morale), and add more value to the business - IF you are careful to outsource the right things for the right reasons, select the right provider to meet your objectives, and manage the LPO/firm relationships well. Through a blend of instruction, mini-case presentations and small group exercises, you will develop the decision-making and management skills to lead successful outsourcing programs. Lessons learned through this crucible can be applied to additional outside resource management scenarios.