Sample of 2021 ACC Value Champion Change Healthcare’s novel targeted training methods to make complex topics understandable. Leveraging social media and broadcast television techniques, sessions on Code of Conduct, integrity, and compliance have generated widespread employee engagement and empowerment. Training is being completed 15 percent faster and with 40 percent less seat time, yet learning objectives are not sacrificed: Post-intervention surveys show that 94 percent of learners will use the training information in making decisions.
Region:
Global
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