Many companies are outsourcing such functions as information technology, accounting, customer service, and telecommunications. Additionally, many of them are contracting with foreign vendors to provide such services. This article explains the reasons for this phenomenon, examines the trends in global outsourcing, and sets forth factors that will help you to determine whether such outsourcing is right for your company. You will learn how to develop a strategy that will enable you to identify the vendor and outsourcing destination most appropriate for your needs and to sidestep the minefields involved in outsourcing globally.
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