Large law departments have the financial muscle to demand alternative billing arrangements. What can small law departments do to get similar arrangements for outside legal work? Know what to look for and how to get the best deal for your company. What work should be non-billable? Is ebilling right for you? And learn alternatives to straight hourly fees: when to consider discounts, fixed fee work, contingent fees and incentive structures. Don’t overlook control mechanisms such as budgets, staffing and who authorizes work.