In-house counsel are being seen as responsible for the legal spend on external firms for their companies. This means demonstrating that external legal spend is considered, appropriate and measurable. By organising and implementing innovative key performance indicators (KPIs) for your department, in-house counsel can show their value and demonstrate why their legal spend is important.
This article appears in theAustralianCorporateLawyer, Volume 27, Issue 3 - Spring 2017