Sustainability has created pressure on suppliers to adhere to strict codes of conduct and include assurances that sellers meet new standards and adhere to new processes. From the point of view of both buyers and sellers, this panel will discuss non-governmental organization (NGO) impacts on business, regulation by retail (“If you want to sell to me, agree to my terms/code of conduct”), vendor management, questionnaires, representations and warranties in contract, change terms of purchase orders, corporate codes of conduct, hazardous or other materials/chemicals in products, NGO engagement and other tricks and tips to navigate this increasingly complex landscape.