The data protection issues raised by outsourcing are important to
virtually every medium or large organization. Most have multiple service providers processing personal information on their behalfâ??a customerservice call center, a pensions/benefits administrator, a payroll administrator. And, an increasing number of organizations have at least some of their data processed offshore. The consequences of ignoring the related data protection issues are significant. It's not just reputational risks that are growing,
there are also legal exposures to fines and civil penalties. In this
article, the authors identify the most common data protection issues created by outsourcing and similar service provider arrangements, and suggest practical solutions for addressing them.