Despite conventional wisdom, lawyers are human and not emotionless machines. All too often law department leaders overlook this human side and find themselves in difficult management situations that are easily avoided. This program is designed to identify warning signs and offer practical solutions for law department managers. Using a skit-style presentation, the program will provide content in the form of case studies covering: diffusing personal conflicts, setting career expectations, and managing workloads, for instance, while accounting for gender and generational diversity in the workforce. Be prepared to learn and be entertained!