The focus of this program is an October 2010 Research Report, co-authored by Patrick Wilkins of European GC and Jeffrey Forbes of The Forbes Institute, published by LexisNexis® Martindale-Hubbell®. The report includes case studies from DuPont, Tyco, and Standard Life, showing how some legal departments are no longer viewed purely as cost centers, because they generate (or recover) revenue. The goal is not to generate litigation or become a profit center, but this could result from a successful recovery program. This session will demonstrate how to establish a recovery program, engage management to ensure "top down" support, develop meaningful metrics, and use technology to manage meaningful recovery opportunities. Strategies on maximizing internal resources and leveraging outside counsel will be shared. Legitimate concerns about disrupting business relationships and maintaining professionalism will also be addressed.