In today’s competitive global economy, in-house counsel are under constant pressure to deliver increased value to the client. This InfoPAK addresses a variety of methods for increasing value by improving relationships with outside counsel. It begins by outlining the steps that in-house counsel should take before retaining outside counsel, including setting goals and defining value, creating a strategic plan, and structuring operations to achieve success. The InfoPAK then examines the steps to take after a matter requiring outside counsel arises, including determining the scope of work required, choosing the right firm and fee-structure to maximize value to the client, managing the matter as it progresses, and evaluating performance once the matter is resolved.