Make sure your new value-based fee structures with law firms are successful by focusing on forging long-term relationships, goal alignment, and solid project management. In this session, we’ll discuss how to assess firm project management capabilities, and ways to manage the outside counsel interface over the life of a matter to ensure you are satisfied with outcome. We’ll cover tools and techniques of successful project management, such as defining scope, requirements and milestones up front, conducting progress assessments along the way, ensuring the budget is on track (and how to anticipate and deal with variances), and concluding matters with assessments that foster continuous improvement.