This InfoPAK provides an overview of the administrative process and the necessary steps the employer must take to properly respond to an agency charge of discrimination. A quick and thorough response is necessary when your organization is approached by an agency investigator. This InfoPAK contains helpful strategies to minimize the impact in such cases. Accordingly, this InfoPAK contains key procedures to implement for an internal investigation and formal response to a discrimination charge, potentially preventing future, unwarranted allegations.