Most companies have key business suppliers upon which they rely. In these relationships, comprehensive agreements are created to memorialize contractual understandings and provide indemnity rights/obligations if things do not go as planned. What do you do if your key business supplier or franchisee does not meet expectations and causes your company a large loss in breach of the protective agreement? Should you write it off as the cost of doing business? Should you retain counsel and sue for indemnity at the risk of souring the relationship and losing future business? Panelists will address approaches that create a satisfying middle ground to enforce indemnity rights and potentially strengthen business relationships.