Resource Library

When Christine Ho and her team at Confluent began to consider a CLM implementation, her biggest fear was that they would go through a long, painful, drawn-out process and end up overpromising and under-delivering on the potential for success we knew was possible. In this article, she's outlined a few of the lessons they learned along the way in the hopes that they can inspire and assist other Legal Ops teams going through this exciting but challenging process. 

In this article we take on some common myths with Julie Johnson, Senior Manager of Legal Operations at Align Technology. Julie and her team were faced with an incomplete repository and tools that were not designed with legal in mind, which caused a lot of frustration for Legal and their stakeholders. With Julie’s leadership and the guidance of consulting firm UpLevel Ops, the Legal Ops team selected and implemented Checkbox, a workflow automation tool, to tackle the problem of the incomplete repository and lack of search functionality Julie provides insights on how her teams have achieved success by utilizing and customizing tech solutions at Align. 

Learn about data subject access requests (SARs) and global data privacy legislation and considerations for HR Strategists.

Keep learning with an ACC-curated selection of resources on hot topics.

The term ESG has gotten much attention lately, but many aren’t even sure what it means. “ESG” stands for “Environmental, Social, and Governance” and is a framework to evaluate a company’s business as it relates to meeting its environmental, social, and governance strategic objectives. Investors, regulators, employees, and customers express increasing concern that the companies they deal with are concentrating on and improving their ESG metrics. It is without a doubt an area of focus that is here to stay.

In this article, we discuss examples of how General Counsel and law departments can burnish their profile while doing good and helping their employers with ESG matters.

While there are plenty of providers ready, willing, and able to solve your problems, not every system is a good fit for each department. This article includes the top ten points you should understand before selecting and implementing a new CLM.

The advent of the pandemic forced companies to adopt to a digital work world in a short amount of time. Companies had to implement business solutions and train their employees and customers on new software. While the pandemic has impacted how work is done for almost two years, the digital changes to business are here to stay. Further digitalization is on the horizon for most businesses if they want to remain competitive. 

The ACC-Smarter Law Solutions free benchmarking and consultation service (acc.com/smarterlaw) has proven to be a hit since its launch in 2019. While we are thrilled at the positive feedback we’ve received from our clients, we thought that it would be interesting to respond directly to a few widely held hesitancies expressed by those considering a basic benchmarking or performance improvement process. We gathered some of these questions and sent them to Smarter Law Solutions CEO, Trevor Faure for his candid counsel. We were particularly interested in his perspective on concerns about taking on a consultant agreement in these turbulent times for legal operations.

The number of legal ops roles was exploding. More positions were being given more responsibility and being empowered to run departments and make impactful change. Legal ops leaders were being asked to do this without tools. The ACC Legal Ops group set out to create the first of its kind maturity model, toolkit and Legal Ops 101 (the bootcamp) to really jumpstart the industry.

In a recent article in Harvard Business Review, a team of researchers showed that 78% of transformations fail. Their analysis showed that “people are the catalysts of successful transformation.” Check out this article to find out how to move beyond working in silos, incremental improvement, and isolated innovation to achieve transformation and why it’s important to have a structured process to engage leadership in setting objectives and guiding transformational change.