These days, it seems that everything from meat to movies gets a letter grade. So, what about law firms? CSX Corporation decided to use the system to its advantage. By implementing a variety of practices, including “scorecard” evaluations, CSX was able to redefine its relationship with outside counsel. After all, who doesn’t want an A+?
This Value Practice resource give background and benefits to Viacom's legal department use of a matter management system for its domestic legal operations.
Highlights a quarterly review process with key business leaders of Southern California Edison Company and how the General Counsel uses a balanced scorecard approach to demonstrate the law department's value. Also highlighted their practice of charging in-house legal budget for all legal costs.