5:30 PM - 6:00 PM

6:00 PM - 7:30 PM

8:30 AM - 9:00 AM

9:00 AM - 9:15 AM

9:15 AM - 10:15 AM

Session 1 - Crafting Your ACC Elevator Pitch in Three Steps
Antje Teegler - Sr. Director, Membership Initiatives & Chapters, ACC

Objective: Participants will learn how to communicate the value of ACC using the three-step elevator pitch framework.

• Step 1: Defining your member value proposition
• Step 2: Highlighting the benefits 
• Step 3: Making the call to action 
• Interactive exercises and practice sessions

Resources:

• Slides
• Tip Sheet 
• Elevator Pitch Template 

10:15 AM - 10:30 AM

10:30 AM - 11:30 AM

Session 2 - The Crucial First Three Months: Winning New Members Over from Day One
Rosemarie Abraham - Chapter & Network Management Consultant, ACC

Objective: Participants will learn how to communicate the value of ACC using the three-step elevator pitch framework.

• Understanding the importance of early engagement
• Developing personalized onboarding plans
• Creating welcoming experiences and fostering connections
• Examples and group discussions

Resources:

• Slides
• Membership Personas 
• Membership Recruitment & Retention Toolkit

11:30 AM - 12:30 PM

Session 3 – Tripling the Impact: Three Leaders, Three Questions, Endless Insights
Katherine Sams - President, ACC Chicago
Lisa Lavigne - President, ACC Charlotte
Shelayne Clemmer - President, ACC San Antonio
Sherwin Valerio - Manager, Chapters, ACC

Objective: Get a candid look at the volunteer leader experience from 3 seasoned ACC leaders, gaining practical insights and actionable takeaways to empower your own leadership journey.

Hear their answers to the following questions:

• What key qualities do you believe are essential for effective leadership and how are these qualities cultivated within your own chapter’s leadership?
• As a volunteer leader, how do you prioritize your commitments, manage your time effectively, and delegate responsibilities to your board?
• During your leadership year, what do you hope will be your most significant contribution and how do you plan to ensure it continues to impact the chapter after your term ends?

Resources:

• ACC Wellness Initiative
• Panel Takeaways from the Session

12:30 PM - 1:30 PM

Networking Lunch: Retro, Fresh & Digital - Swap Your Program Gems
 

Swap stories and strategies during this lively networking lunch! Share your chapter's greatest hits from the program vault, fresh concepts just launched, and digital programming.

1:30 PM - 2:30 PM

Session 4 – Turning the 'Yes, I'll Serve' into Action: Fostering Accountability, Results, and Communication in Volunteer Teams
Cameron Wheeler - Manager, International Membership Initiatives & Chapters, ACC

Objective: Explore strategies for creating an engaging team culture post-acceptance, ensuring volunteers remain accountable and results-oriented. Gain insights into maintaining effective communication between meetings to sustain momentum and engagement.

• Assigning clear roles and responsibilities
• Recognizing achievements, addressing challenges
• Keeping volunteers informed and involved
• Fostering connections beyond the task

Resources:

• Important Dates & Upcoming Collaboration Sessions
• Succession Planning Toolkit
• Identifying New Chapter Leaders Checklist
• Sample Job Descriptions
• New Board Member Orientation - ACC Chicago
• New Board Member Orientation - ACC San Diego
• Calendarization of Board Duties - ACC St. Louis
• The Three Ts of Nonprofit Board Service

2:30 PM - 2:45 PM

2:45 PM - 3:45 PM

Session 5 - Implementing the Power of Three: Action Planning 
Jenny Herner - Immediate Past President, ACC St. Louis
Antje Teegler - Sr. Director, Membership Initiatives & Chapters, ACC

Objective: Participants will consolidate their learnings from the day and outline specific action steps to implement the strategies discussed.

• Recap and reflection: A group discussion on insights and takeaways
• Action planning: Setting SMART Goals
• Accountability and acknowledgments

Resources:

• Slides
• Goal Planning Template
• Non-profit goals: 10 Examples of Smart Goal Setting For Nonprofit Organizations

3:45 PM - 4:00 PM

4:00 PM

4:15 PM