Overview (Program Summary)
Handling accommodation requests can be a quagmire of inconsistency, leading to Americans with Disabilities Act (ADA) and discrimination lawsuits. Too often these requests are dealt with on an ad hoc and subjective basis, depending on the experience and comfort level of the interviewer. Post-COVID accommodation requests have upped the ante, overwhelming in-house teams. This session will "Train the Trainer," provide an in-depth review of requirements for compliance and offer techniques for the management of ADA, pregnancy, religious and Family and Medical Leave Act (FMLA) accommodation requests in a post-COVID environment. Role play the interactive process, bringing your questions and the process ambiguities front and center with our experienced panel. Be the hero of your company with improved compliance and reduced bias and subjectivity in the accommodations.