Part of risk management is managing the enterprise’s insurance coverage, submitting claims and getting claims paid. Insurance companies often avoid paying claims. You will learn: what the insurance companies’ obligations are with respect to claims adjusting; how to manage the process and maximize your recovery; insurer duties and the insured’s obligations; what to do when you get denials or reservation of rights letters; how the tri-party relationship of insurer, defense counsel and insured works; whether you can get in-house attorneys’ fees paid; and some creative ways to settle claims with insurers.