Read Part Two of Ron Pol's column on customer service- his ten points on dealing with poor customer service.
Bob Feldman discusses an equestrian contract case dealing with a boilerplate anti-assignment provision. The case is current enough to be of interest to
high tech practitioners, as well as provocative enough to grab the attention
of all who dabble in contract land.
Measuring and tracking return on investment (ROI) can be a constant priority for law departments. However, the tools used to measure ROI can vary depending on your law department's size. This article highlights the tools small law departments can use to demonstrate value.
Take an appropriate cone and slice through it continuously at an angle. What do you get? A curve. Choose one of three: An ellipse, a parabola, or a hyperbola—depending on how you angled your slice. These three curves are famously known as the conics, no doubt because of their quite conical origin. Read More . . .
Read this article and learn which terms to avoid when freshening up your resume.
Are the convoluted indemnification clauses that have grown as they have been passed down through the ages necessarily the most clear? Read what Bob Feldman has to say about the topic.
Outlines examples of the tolerated practices that invite the kind of self-dealing and corrupt practices by corporate directors and officers and provides corporate governance practices that will maximize the risk of costly and crippling corporate scandals.
Discusses how a cultural inventory can help identify opportunities to improve working relationships, internally and with key providers.
Phil Strauss gives advice on how to avoid allowing perception of your legal department from becoming reality.
Fewer female chief executive officers have the weapons corporations typically use to fight off hostile takeovers than their male counterparts. While that’s won their companies the approval of good governance watchdogs, it’s made them more vulnerable to activist investors.
Sample non-disclosure and invention assignment agreement for intellectual property.
How should employers classify employees after the enactment of California’s AB-5? In this checklist, learn more about the historical context of employee classification and how AB-5 can impact your company.
Intake form to assist effective contract review request, routing and creation.
This risk assessment framework is intended to assist you in identifying the key internal and external competition risks facing our business.
"Being a CLO for a small law department is more than just adopting the title. It is being part of what makes your company thrive." Read more of Sarena Straus' thoughts on practicing in a small law department.
The key to managing projects is to realize that you can’t “do” a project; rather, you can only “do” an action. That’s right—one action at a time. Of course, knowing which actions to take, in which order—that’s the tricky part!
This Career Path series on Maxims of Corporate Success now faces the most important topic of all: Managing Yourself.
The columnist discusses the growing trend of outsourcing legal services, especially in India.
The author discusses how her yoga practice informs her perspective throughout the day.
Even with the pressure of bankruptcy filings bearing down on you, Todd Silberman highlights the importance of taking time away from the stress to regain focus and perspective.
Jeannie Anderson, managing director and general counsel, Legal and Professional Conduct CFA Institute, shares her daily schedule.
Ann Fairchild, general counsel of the oil and gas division of Siemens AG, shares her daily schedule.
This article describes a decision-making framework in the form of 6 questions to assist business leaders in finding an ethical path forward.
This ACC Docket article advocates to recognize our own physiological limitations in the way our brain processes memories, and argues that the key to success is to manage and learn to overcome such limitations.
Lawyers learn the law in law school. But “the law” is limited in scope. Many laws exist beyond the confines of the civil and criminal codes. The laws of physics and arithmetic predate the laws of man and largely drive the laws of technology with which lawyers should become familiar.
The author discusses the achievements and failures of the LPO industry in India over the past 10 years.
Longtime Tech Toolbox columnist Casey Flaherty says goodbye to the column.
Though many might insist they don't like conferences, Small Law Columnist Maryrose Delahunty explains why it's more beneficial -- and enjoyable -- than they might think.
From the 'Department of No' to the 'Business Prevention Unit,' legal is frequently derided. The author shares strategies to mitigate these old caricatures.
Learn how the author handled saying goodbye to a dear colleague on the day of his promotion.
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