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This interview features Mark Diamond, CEO and President of Contoural and Patrick Chavez, Chief Privacy Officer and an Associate General Counsel for Edward Jones as they discuss automating records management.


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This interview features Mark Diamond, CEO and President of Contoural and Natausha Cruz Wilson, Director, Information Governance, Corporate Legal Department at Qualcomm Incorporated, as they discuss records management training.


Generously sponsored by Contoural 

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This interview features Mark Diamond, CEO and President of Contoural and Natausha Cruz Wilson, Director, Information Governance, Corporate Legal Department at Qualcomm Incorporated, as they discuss records management training.


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This interview features Mark Diamond, CEO and President of Contoural and Megan Hertzler, Director of Records and Information Governance at Genentech, as they discuss records policy management.

Generously sponsored by Contoural

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This interview features Mark Diamond, CEO and President of Contoural and Megan Hertzler, Director of Records and Information Governance at Genentech, as they discuss records policy management.


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Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


Generously sponsored by Contoural

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Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


Generously sponsored by Contoural

image

Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


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Employees have built habits of saving everything forever in their own private areas over many years. Getting them to save the right information in the right place so it is retained for the right period doesn't just happen, but rather is a result of a formalized training and employee behavior change management process. This final module reviews:

  • How messaging, communications plans, training, and audit can be combined into an effective employee behavior change management strategy
  • Creating records management messages that resonate, even for employees that don't care about records management
  • How to handle the 10% of employees who despite training will seemingly never follow records management policies
  • How to audit and remediate ineffective or underperforming program components all while staying compliant.

Generously sponsored by Contoural

image


Employees have built habits of saving everything forever in their own private areas over many years. Getting them to save the right information in the right place so it is retained for the right period doesn't just happen, but rather is a result of a formalized training and employee behavior change management process. This final module reviews:

  • How messaging, communications plans, training, and audit can be combined into an effective employee behavior change management strategy
  • Creating records management messages that resonate, even for employees that don't care about records management
  • How to handle the 10% of employees who despite training will seemingly never follow records management policies
  • How to audit and remediate ineffective or underperforming program components all while staying compliant.

Generously sponsored by Contoural

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