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This interview features Mark Diamond, CEO and President of Contoural and Megan Hertzler, Director of Records and Information Governance at Genentech, as they discuss records policy management.

Generously sponsored by Contoural

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This interview features Mark Diamond, CEO and President of Contoural and Megan Hertzler, Director of Records and Information Governance at Genentech, as they discuss records policy management.


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Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


Generously sponsored by Contoural

image

Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


Generously sponsored by Contoural

image

Traditional, manually-oriented records management processes don't work into today's digital, employee habitual save-everything-forever, work-from-home environments. Today companies are creating modern, highly-automated record programs that both ensure compliance, but also drive employee productivity and compliance. This module explores real-world strategies for automating records processes and programs:

  • The Five Second Rule – Creating combined records management, privacy, data classification and access control processes that employees can follow quickly
  • A quick review of technologies to automate programs, including technologies that most companies already own today
  • How to delete email, files, and other information quickly and defensibly
  • Combining policies, processes, and technologies to automate records management


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Employees have built habits of saving everything forever in their own private areas over many years. Getting them to save the right information in the right place so it is retained for the right period doesn't just happen, but rather is a result of a formalized training and employee behavior change management process. This final module reviews:

  • How messaging, communications plans, training, and audit can be combined into an effective employee behavior change management strategy
  • Creating records management messages that resonate, even for employees that don't care about records management
  • How to handle the 10% of employees who despite training will seemingly never follow records management policies
  • How to audit and remediate ineffective or underperforming program components all while staying compliant.

Generously sponsored by Contoural

image


Employees have built habits of saving everything forever in their own private areas over many years. Getting them to save the right information in the right place so it is retained for the right period doesn't just happen, but rather is a result of a formalized training and employee behavior change management process. This final module reviews:

  • How messaging, communications plans, training, and audit can be combined into an effective employee behavior change management strategy
  • Creating records management messages that resonate, even for employees that don't care about records management
  • How to handle the 10% of employees who despite training will seemingly never follow records management policies
  • How to audit and remediate ineffective or underperforming program components all while staying compliant.

Generously sponsored by Contoural

image


Employees have built habits of saving everything forever in their own private areas over many years. Getting them to save the right information in the right place so it is retained for the right period doesn't just happen, but rather is a result of a formalized training and employee behavior change management process. This final module reviews:

  • How messaging, communications plans, training, and audit can be combined into an effective employee behavior change management strategy
  • Creating records management messages that resonate, even for employees that don't care about records management
  • How to handle the 10% of employees who despite training will seemingly never follow records management policies
  • How to audit and remediate ineffective or underperforming program components all while staying compliant.


Success in records management execution needs to be designed into the program. This ACC Webcast reviews the steps, strategies and best practices for getting from policy to execution:

  • Key steps in records program execution
  • Moving records management from being exclusively owned by legal to a shared responsibility owned and funded by multiple functions
  • Cadillac, Chevy, golf cart or bicycle – determining the right level of program maturity for your company
  • How to avoid from getting stuck, or restarting a stalled initiative
  • Designing a records program so it drives effective privacy, eDiscovery, and employee productivity
  • If and when it's OK to adopt a policy even if has not yet been executed

Generously sponsored by Contoural

image

Success in records management execution needs to be designed into the program. This ACC Webcast reviews the steps, strategies and best practices for getting from policy to execution:

  • Key steps in records program execution
  • Moving records management from being exclusively owned by legal to a shared responsibility owned and funded by multiple functions
  • Cadillac, Chevy, golf cart or bicycle – determining the right level of program maturity for your company
  • How to avoid from getting stuck, or restarting a stalled initiative
  • Designing a records program so it drives effective privacy, eDiscovery, and employee productivity
  • If and when it's OK to adopt a policy even if has not yet been executed

Generously sponsored by Contoural

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